Infrastructure

IT Lifecycle Strategy and Consulting

    • Cloud Advisory – TCO/ROI calculation
    • Digital Transformation Roadmap and Planning
    • Business Process Reengineering and Optimization
    • IT Governance and Policy Development
    • Change and Release Management

 

Network Transformation

  • Software-Defined Networking (SDN) /SD-X/SD-WAN
  • Network Function Virtualization (NFV)
  • Network Security and Compliance
  • Network Optimization and Monitoring
  • 5G and Edge Computing Integration

Datacenter Modernization

  • Cloud Migration and Integration
  • Hybrid Cloud / Multi Cloud – Network/Computing
  • Infrastructure as a Service (IaaS)
  • Software Defined Datacenter
  • Data Storage and Management Solutions
  • Datacenter Energy Efficiency and Optimization

Internet of Things (IoT)

  • IoT Infrastructure and Connectivity
  • IoT Security and Privacy
  • IoT Data Analytics and Insights
  • IoT Device Management and Integration
  • IoT Strategy and Consulting

Collaboration & Contact Center

Voice Communications

  • IP Telephony and Voice over IP (VoIP)
  • Session Initiation Protocol (SIP) Trunking
  • Audio Conferencing and Bridging
  • Call Recording and Analytics
  • Voicemail and Voice Messaging
  • Emergency 911

Video Conferencing and Streaming

  • Desktop and Mobile Video Conferencing
  • Room-based Video Conferencing Systems
  • Telepresence and Immersive Video Collaboration
  • Webcasting and Live Streaming

Mobile Collaboration

  • Mobile UC&C Applications and Services
  • Bring Your Own Device (BYOD) and Mobile Device Management (MDM)
  • Mobile Content Management and Collaboration
  • Location-based Services and Geofencing
  • Mobile Security and Compliance

AV Network and Infrastructure

  • Networked AV and AV-over-IP Solutions
  • Structured Cabling and Connectivity Solutions
  • AV Rack Design and Equipment Installation
  • Network Security and Compliance
  • Remote Monitoring and Management

Contact Center and Customer Engagement

  • Omnichannel Contact Center Solutions
  • Customer Relationship Management (CRM) Integration
  • Interactive Voice Response (IVR) and Self-service
  • Workforce Optimization and Quality Management
  • Analytics and Reporting

Web Conferencing and Collaboration

  • Webinar and Webcast Platforms
  • Screen Sharing and Remote Support
  • Interactive Polling and Q&A Tools
  • Virtual Training and Learning Management Systems (LMS)
  • WebRTC and Browser-based Communications

UC&C Integration and Interoperability

  • UC&C Integration and Interoperability
  • Application Programming Interfaces (APIs) and Software Development Kits (SDKs)
  • UC&C Federation and Cross-platform Communication
  • Integration with Business Applications and Enterprise Systems
  • Hybrid and Multi-cloud UC&C Solutions

Managed UC/AV Services

  • Remote Monitoring and Management of UC/AV Systems
  • Proactive Troubleshooting and Issue Resolution
  • Usage Analytics and Reporting
  • Asset Management and Inventory Tracking
  • UC/AV Consultation and Strategic Planning

Application & Automation

Modernization

  • Legacy System Migration and Re-platforming
  • Agile Software Development
  • Microservices Architecture
  • Containerization and Orchestration (e.g., Kubernetes, Docker)
  • API Development and Integration
  • Quality Assurance and Testing
  • Configuration Management

RPA

  • Workflow and Process Document Management & Approval Automation
  • Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) integration
  • Data entry and extraction automation
  • Invoice processing and accounts payable automation
  • Customer onboarding 

Automation

  • Natural Language Processing (NLP) for sentiment analysis and chatbot development
  • Automated report generation and data analytics
  • Email and calendar management automation
  • IT Automation and Infrastructure Management
  • Server provisioning and configuration management
  • Automated application deployment and scaling, backup and patch management

DevOps & DevSecOps

  • Continuous Integration/Continuous Deployment (CI/CD)
  • Automated Testing and Quality Assurance
  • Infrastructure as Code (IaC)
  • Monitoring and Logging
  • Security Automation in CI/CD Pipelines
  • Vulnerability Scanning and Management
  • Compliance Monitoring
  • Secure Code Reviews

Assessments & Field Implementations

Network Discovery & Survey

Network Discovery Report provides all aspects of review from layer 1 to layer 7. Partially automated, it reduces time to capture device data. Discovery includes options for physical site visits, and our engineers and field technicians capture data in a customizable template format. Discovery data is also available in a format friendly to automation, allowing easy import across systems using various file formats.

Network Risk Assessment

Network Risk Report identified vulnerabilities on both platform and system, vendor end of life and support dates, besides open defects and resolved defects by doing an automated bug scrubs across systems. This module is similar to what is offered by a lot of vendors as part of their advanced
services package, only at a fraction of the cost.

Network Design Review

Design Review Report which consists of checks across vendor best practices and evaluation on parameters such as scalability, redundancy, resiliency, portability and system interoperability. Domain areas include but not limited to, platform, Network, Compute, Storage and Virtualization. Specific customer inputs such as a new service or a focused technology rollout, allows reviewers to evaluate relevant design segments

UC Readiness & Design Review

UC Readiness Report looks into all aspects of communication and collaboration services, whether the selected solution would be premise
based, hybrid or cloud. Domain includes but not limited to traditional telephony, IP telephony, Enhanced 911 or E911 services, Rich Media, Presence and Messaging, Contact Center, Audio and Video Conferencing, Desktop and Web Collaboration, IP Paging and Emergency Mass Notification systems.
Deliverables Include but not limited to:
▪ Defining UC Service Catalog
▪ UC Network Readiness and Quality of Service
▪ End User Site Survey      
▪ SIP Trunk Planning and Readiness
▪ TDM to SIP Modernization Cost Benefit Review
▪Active Directory Data Health Check

The traditional conference room has come a long way, and the technology you deploy may not alone guarantee the experience that you seek.  At Brave Federal we have deep knowledge on conference room systems, room designs, acoustics and sound calibration as well as systems integration of devices using custom scripting and API’s. With Brave Federal you can be rest assured that each conference room has gone through the following checks

  • Multi-Level Site Survey
  • Designs using simulators and macros
  • System and API integration
  • Multi-level Test
  • Acoustics and Sound Calibration Checks

Design Review Report which consists of checks across vendor best practices and evaluation on parameters such as scalability, redundancy, resiliency, portability and system interoperability. Domain areas include but not limited to, platform, Network, Compute, Storage and Virtualization, traditional telephony, IP telephony, Rich Media, Presence and Messaging, Contact Center, Audio and Video Conferencing and Desktop Collaboration.  We have deep expertise across leading OEM’s and have built comprehensive best practices assessment models that provide deep visibility into infrastructure and services state.

Scroll to Top